Your privacy is important!
At CTI Solutions your privacy is important. We do not
give out information about our customers to third parties.
Your personal details are protected by your user name
and password with your data stored on our secure servers.
To ensure your ongoing privacy we recommend you change
your password from time to time, and never give your
password to anyone.
Your Personal Information
We recognise that your privacy is very important to
you and that you have a right to control your Personal
Information. Our policy for dealing with any Personal
Information that you might disclose to us while visiting
this Web Site is explained below.
You can generally visit this Web Site without telling
us who you are or revealing other Personal Information
and we will not collect any Personal Information about
you except when you knowingly provide it.
The amount of information we collect about you depends
on how you use our web site and whether you elect to
give us any information about yourself by becoming a
registered customer on our web site. This is required
to use the request a quote, my short list and our email
CTI Solutions may use your personal information to:
1. Send you direct marketing material by email or post;
2. Compile a consumer profile about you to enable CTI Solutions
to better serve you.
If you visit this Web Site to read or download information
we record your server address, domain name, the date
and time of your visit and the information downloaded.
This information is used for statistical and site development
We endeavour to take all reasonable steps to keep secure
any information, which we hold about you, and to keep
this information accurate and up-to-date. Your information
is stored in secure servers that are protected in secure
facilities. However, we are not responsible for events
arising from unauthorised access to your Personal Information.
You can also play an important role in keeping your
Personal Information secure, by maintaining confidentiality
of your user name and password used on the Web Site.
Please advise us immediately if there is any unauthorised
use of your user name and password by any other Internet
user or any other breach of security.
Should you wish to review or make any corrections to
your Personal Information you can do this anytime by
using the Update My Details function in the My Details
section of the web site.
CTI Solutions uses two types of cookies on this website.
These are session cookies and permanent cookies. Session
Session cookies are only used to let our site know
that you are the same person wherever you go on our
site during a session. For example, if you navigate
around the web site using various features we collect
anonymous information to assist us in determining which
sections of our web site people are visiting.
Upon closing your browser the session cookie set by
this web site is destroyed and no personal information
is maintained which might identify you should you visit
our web site at a later date.
Session cookies are short-lived, are used only during
a browsing session, and expire when you quit your browser.
Permanent Cookies To enable CTI Solutions to recognise
you each time your browser visits the CTI Solutions site
it downloads a cookie onto your hard drive.
Through the use of the cookie CTI Solutions is able to:
1. Recognise your browser each time it visits our site;
2. Track which pages you visit whilst at our site.
These permanent cookies are also used for features
such as the 'My Shortlist. For example if you have placed
items in your short list prior to registering when you
return these items will still be available to view.
However, if you clear your cookies using one of the
features in your browser or view your short list from
another machine the items you place in the short list
will be lost.
Under the Privacy Act (1988) CTI Solutions is obliged
to provide Personal Information of an individual which
has been collected, used or disclosed since 21 December
2001. If you have any queries, problems or complaints
relating to your privacy or would like to access your
personal information held by CTI Solutions, please contact
or call 1300 888 284