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Call Recording Solutions
 

Call Recording

CTI Solutions specialise in call recording solutions from Nice, Witness Systems, CallCopy and Verint. 

For companies already utilising an Avaya IP Office infrastructure and needing to record 40 simultaneous calls or less, we recommend the Avaya integrated ContactStore developed by Verint.

For more sophisticated and scaleable call recording, including the capture of data activity, we work with solutions from a number of vendors including: Nice. Witness, Verint and Higher Ground.

Benefits of Call Recording 


Reduce operational coast 
Increase revenue 
Improve customer service and satisfaction 
Reduce risk 
Make more informed decisions 
Better understand customers and employees 
Improve employee training and coaching 

If you are looking for/to" a Call Recorder, Call Recording, Record Call, Recording Calls, Call Recording Systems, Phone Call Recording, Call Centre Recording, Nice Call Recording, Recording Phone Calls, Witness Call Recording - you have come to the right place!

To have a consultant call to discuss your specific business needs - Consultation & Quote or call 1300 888 284

Quick Quote

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Avaya

Call recording with search, replay & automatic archiving

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ContactStore (Admin)

 

 

 

 

 

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