CTI Solutions understands the needs
of Car Dealers and will design a Phone System Solution
that provides car dealers with fast, easy and
cost-effective ways to communicate.
the showroom to the used car lot, an car dealerships
need fast, easy and cost effective ways to connect sales
and service reps to customers, and to each other.
Fast, focused customer Service
To meet the increasing expectations without increasing
costs, car dealers need solutions that will help them
sell more, serve better and do it all less expensively.
That's exactly what our communication solutions are designed to do.
When your top customers call, can your communications
system help to route their calls to the sales rep best
able to take care of them?
Reducing customer frustration
Cars are important to their owners. So is efficiency.
Being transferred and having to repeat the same information
over and over is frustrating. The communications system
should make it easy for customers to get the information
and support they need, when they need it.
Our solutions can also automate the handling of routine
requests (i.e., tracking the status of a car being
serviced, payment for service)
through the integrated IVR. This can relieve the
pressure on your staff and give your customers the flexibility
to choose self-serve or deal directly with a service/sales
Out on the lot, staying in touch
Car dealers are unique because employees are often
so spread out across the lot or going for test drives.
This can leave other customers waiting on the phone.
That's why our systems supports mobile communications
on your premises through a combination of twinning
their desk-phone with their mobile or in premises
wireless IP/ IP DECT handsets Your
employees can use these phones and take all the features
of their desktop phones with them-hold, transfer, Caller
ID, messaging, you name it.
Connecting your people
and your locations
With the heavy competition dealerships face today,
getting ahead means figuring out how to operate more
efficiently and at a lower cost. Our solutions will save you money.
If you have multiple locations you can route your phone
calls over a data link-eliminating toll charges. Our
Avaya IP Office, Alcatel-Lucent & ShoreTel solutions also allows you to network the phone systems
in each location so they all work together
* reach any employee with one-touch dialling
* share a receptionist or messaging system across
all your locations.
* You can also manage the entire communication system
from one location via a single web browser interface.
All of that reduces costs significantly.
Supporting Multiple Brands
Our solutions provide you with the opportunity to
play specific music on hold to callers depending on the
number they called. This is ideal for businesses
that carry more than one manufacturer from the same
location and need to play unique messages for each brand
i.e zoom zoom versus oh what a feeling!
To have a consultant call to discuss your specific
car dealership needs - Consultation
& Quote or call
1300 888 284