Alcatel-Lucent Business integrated Communication
Solution (BiCS) is a multi-service, single server
offer for enterprises with up to 1000 users.
Taking into account your market
opportunities and constraints, it comes ready-to-use and
delivers advanced communication applications easily and
cost-effectively. is a highly scalable solution
based on a pure software communications server platform
that provides multimedia call processing for both
Alcatel-Lucent and third-party clients/phones including
TDM(Digital), Analog, IP and SIP.
With pre-integrated applications,
BiCS enables you to deploy key product services at your
own pace, enabling “pay-as-you-grow” and helping
you to keep your costs under control.
You also have the opportunity to “try before you buy”
with the advanced communication products
The BiCS Solution comes with the
following free & pre-integrated application licences
5 user Alcatel-Lucent OmniTouch Contact Center
Alcatel-Lucent OmniTouch My Instant Communicator
5 Softphone & mobility licences
This rich call-handling application
delivers world-class business telephony features for medium sized companies and offers a choice of either
centralized or decentralized IP telephony solutions.
The Alcatel-Lucent BiCS provides the
building blocks for any IP and/or legacy communications
solution, incorporating the latest Linux, XML, SIP, VXML
technologies, and open standard practices such as QSIG,
H.323, CSTA, and SIP. It offers broad scalability ranging
from 10 to 1000 users who can be spread across multiple
geographical sites. Plus, it offers highly reliable,
real-time, carrier-grade performance solutions with an
unmatched 99.999% uptime.
The Alcatel-Lucent Business integrated Communication
Architectural flexibility, which enables centralized
or decentralized IP configurations, a choice of IP, IP
or TDM, which minimizes additional investment and at the
same time, ensures interoperability through support of
open standards. The Alcatel-Lucent BiCS
provides SIP at the core, enabling a smooth migration at
your own pace, when and where it makes financial sense.
Simplified management, because the same network
management software is used across the enterprise,
independent of the underlying infrastructure. The
Alcatel Lucent OmniVista Network Management System is a
single, open management platform designed to manage and
control a global, OmniPCX IP communication solution.
Intelligent networking, reducing the cost to support
all users at different sites. For instance, feature
transparency across servers, or advanced route selection
(ARS) is available from any site without having to
duplicate the software at each one. A single image
across fully networked servers provides simplified
management of large and very large configurations.
Openness, interoperability and integrated solutions.
The BiCS integrates open standards and
state-of-the-art technologies to provide a very flexible
solution. Alcatel-Lucent helps maximize customer
investment returns by simplifying the interworking and
integration of its solutions within existing or future
communication environments. This is supported by
hundreds of applications validated through the
Alcatel-Lucent Application Partner Program (AAPP).
Business Integrated Communication Solution
My Instant Communicator