CTI Solutions are an award winning and certified Avaya
business partner. We provide
cost effective telecommunication technology solutions
for medium and mid sized businesses throughout Australia
Regardless of the size, nature or
geographic location of your business, CTI Solutions can
tailor an Avaya solution to suit your needs.
If you a typical "small business"
with either a single location between 10-150 users and
or multiple locations (not exceeding 32 sites and 100
users) at each and. the
Avaya IP Office
may be right for you.
Avaya IP Office
Avaya IP Office
also provides cost effective means for staff to work
from home with our without VoIP. The One-X suite
of applications provide staff a consistent interface to
control their communications regardless of the device
(mobile phone, PC or Handset). IP office also
provides video, contact centre, instant messaging,
conference bridge facilities as well as
integration with most mail platforms.
Avaya Software Communication
Servicing the same small business
sector market but also extending into medium-sized
businesses (up to 2000 users) is the
Communication System (SCS).
SCS is developed entirely on open
standards and supported on hardware platforms from
industry leading manufacturers (HP, DELL etc). SCS can be located in
your premises or co-located in a data centre. No complex
licences apply and the SCS boasts a single licence at a
sensible per user price.
Functions include unified messaging,
meet me conferencing, 6 party video conferencing,
presence, IM, advanced soft-phones, personal auto
attendant, find me/follow me capabilities,
application integration with Microsoft, IBM, Google Talk
The Avaya Aura® Solution for Midsize
Enterprise helps businesses rapidly deploy and integrate
communications media, including voice, video, messaging,
and social networking. This solution enhances staff
productivity and differentiates customer service, all
while simplifying system management and lowering total
cost of ownership.
Specifically for midsize enterprises, Avaya leverages
virtualization technology to deliver end-to-end Unified
Communications on a small-footprint, energy-efficient,
Key capabilities virtualized to a single server include
a flexible SIP-enabled communications platform,
messaging, conferencing, centralized management and
administration tools, and an application development
interface. Each capability operates the same as when
running on its own server.
Enhanced conferencing, messaging and contact
centre applications are easy to add with a separate
server. An Avaya one-X® bundle is also available for
delivering UC to both desktop and mobile environments.
Who are Avaya?
is a global leader in enterprise communications
systems. The company provides unified communications,
contact centres, and related services directly and
through its channel partners to leading businesses and
organizations around the world. Enterprises of all sizes
depend on Avaya for state-of-the-art communications that
improve efficiency, collaboration, customer service and
at a Glance (PDF)
Fast facts about Avaya and a list of members of the
senior leadership team.
Phone Systems, Phone System, PABX